These SMS Terms & Conditions govern the text messaging program operated by Ocean Wave Logistics LLC (“we,” “us,” or “our”). By opting in to receive text messages from us, you agree to these terms.
1. Program Description
When you opt in to the Ocean Wave Logistics LLC messaging program, you will receive recurring informational and account-related SMS messages, which may include dispatch updates, load and shipment information, appointment or scheduling notifications, and responses to your inquiries.
2. How to Opt In
You may opt in by checking the SMS consent checkbox on our website contact form and submitting your mobile phone number, by providing express written or verbal consent to our representatives, or by texting us first. Consent to receive text messages is not a condition of purchasing any goods or services.
3. Message Frequency
Message frequency varies based on your interactions with us and your account activity.
4. Cost
Message and data rates may apply. Such charges are billed by and payable to your mobile service provider. Ocean Wave Logistics LLC does not charge for the messages themselves.
5. How to Opt Out
You can cancel the SMS service at any time by texting STOP to the number from which you received messages. After you send STOP, we will send you a one-time confirmation message to confirm that you have been unsubscribed. You will no longer receive messages from us unless you opt in again.
6. Help
If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us at info@ocean-wavelogistics.com or +1 (380) 383-7648.
7. Carriers Are Not Liable
Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless service provider and is not guaranteed.
8. Privacy
For information on how we collect, use, and protect your information — including the fact that your mobile information and SMS opt-in consent are never shared with third parties for marketing purposes — please review our Privacy Policy.
9. Changes to These Terms
We may update these SMS Terms from time to time. Continued participation in the messaging program after changes are posted constitutes your acceptance of the updated terms.
10. Contact
Ocean Wave Logistics LLC
8180 Brecksville Rd, Suite 208, Brecksville, OH 44141-1374, USA
Phone: +1 (380) 383-7648
Email: info@ocean-wavelogistics.com